Terms and conditions


Data protection


Your personal details will not be passed on or sold to any other company in accordance with the Data Protection Act. We may from time to time contact existing customers to inform they of a new offer or service, if you do not wish to receive these emails you may opt out at any time.


Website Terms of use


If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern SplashbacksWithImages relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'SplashbacksWithImages' or 'us' or 'we' refers to the owner of the website whose registered office is [address]. Our company registration number is [company registration number and place of registration]. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

· The content of the pages of this website is for your general information and use only. It is subject to change without notice.

· Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

· Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

· This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

· All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

· Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

· From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

· Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

 


Pricing


All prices on SplashbacksWithImages.co.uk include any VAT payable but exclude delivery charges, delivery charges are added to your basket when items are added. Although we endeavour to ensure that all pricing information on diy.com is accurate, occasionally an error may occur and goods may be mispriced. If we discover a pricing error we will, at our discretion, either contact you and ask you whether you wish to continue with the order at the correct price or notify you that we have cancelled your order. We will not be obliged to supply goods at the incorrect price. We reserve the right to adjust prices, offers, goods and specifications of goods on diy.com at our discretion at any time before (but not after) we accept your order.


Your Order


Please read our How To Order page for information on how to place your order. Your order is accepted by us once payment has been received. Your order may be changed at any time up until payment is received as the manufacturing process will then begin. If you cancel your order before the manufacturing process has began (typically in the first 3-4 hours after payment has been received) your cancellation will be subject to a charge of £5 to cover fees and administration charges.


Distance Selling Regulations


In accordance with the distance selling regulations, your orders may not be cancelled once payment is received “ for the supply of goods made to the consumer’s own specification such as custom-made blinds or curtains.”. However we reserve the right to make this decision as we may be able to issue a refund if the manufacturing process has not began (as mentioned above in the event of this cancellations will be subject to a small administration charge of £5).


Delivery


Delivery prices quoted are mainland UK and Northern Ireland only. For all other areas please contact us for a price.


Payment


The total cost of your order including delivery will be detailed in your invoice. Payment may be made using Paypal’s secure online payment service.


Returns and refunds policy

Please check for any visible signs of damage to the packaging of your order before signing for the delivery. Any items damaged in transit should be noted at time of delivery, and if possible delivery should be refused and returned to us.

If your splashbacks arrive defective this should also be noted at time of delivery and returned via the courier. If the splashbacks do not fit we cannot issue you a refund if the measurements match the measurements on your invoice, so please check your invoice prior to completing payment.

Please ensure that you have thoroughly checked your order before signing for it. Once signed for any claims made by you will be validated at our discretion and should be raised with 48 hours of receipt. Where you have asked us to leave your order in a safe place at your premises or with a friend or neighbour you do so at your own risk. We recommend that you have the friend or neighbour check your order on your behalf.